Posted By Rollins on Thursday, July 16th, 2009
Amazing offers in the month of August− Beginning on the 4th of August, you can now enjoy great discounts on domains, hosting and other products on display at our online store.
This special promo will be available to both new and existing customers. Avail yourself of the most affordable product pricing all through the month of August with lower-priced domain names and other product offerings.
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Promo Details
- .com, .net, .org, .biz, .info, .name will now be available for GH¢ 14.50 GH¢ 12.65
- Special discounts on other TLDs
- Exclusive 20% discount on Hosting, Live support, site builder, SSL Certificates and other products
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Join the August Train!
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August 5th, 2009 at 8:45 pm
Well, that sounds great to we, the potential customers, but i think you should have explained further. Is this promo valid only in the month of August, or as long as due?
On other issue, i think you should provide a direct customer support email address to solve minor questions we might have but not posting on this blog now and then…
I’d like to know once more, if you have remote customer service. In sense that, is there any way one can deal with you without having to travel to your offices? Probably, you can adopt some of the practises of your competitors – NetRegime and Web4Africa – where a customer can make a bank deposit, and then fax a copy of the receipt without having to travel to their offices.
As I said, you need to provide us with a customer support email – not a feedback form or company mail – so that we can channel our questions there. We love you, and would like to do business with you he only you can provide us with quality services. By the way, your “live chat” doesn’t work, does it?
August 5th, 2009 at 10:27 pm
Hello Michael,
Thanks for the comment. The “August” Mega promo begins on the 4th of August, and runs “all through the month of August”.
Secondly, as displayed at the following URL:
http://www.darrelconceptsghana.com/support/ (Help Desk » Customer Support), you can contact our Customer Support department via email at support@darrelconceptsghana.com
If you have ever placed an order at our online store at http://webservice.darrelconceptsghana.com, you will find that we currently support two forms of online payment-
1. Generate E-Invoice for Bank Payment
2. Pay by Credit Card via Moneybookers (Requires a Moneybookers account)
With the first option, an invoice is generated with a unique Invoice ID, which you would be required to provide in order to confirm your bank deposit. The second option will be deprecated soon, and replaced with a 2Checkout payment Gateway.
To answer your final query, Yes, our Live Chat service does work and our support personnel are on-hand to assist you from Mon-Fri during business hours (8.30am – 5.30pm)
I hope the above answer your queries. Awaiting further queries. You may also contact the Customer support department at support@darrelconceptsghana.com
P/s: Not to doubt your capabilities or anything, but I would think it just might be a wee bit difficult to give a fair/accurate assessment of our services if you still haven’t tried any as yet. You may want to actually order something?
Regards.